TERMS AND CONDITIONS

TREATMENT PROGRAMS

  • Applicable to all customers.
  • Specific promotional skincare products cannot be replaced with the FOC products on each treatment bundle. There will be no further discount if the customer wants to exclude the products.
  • Validity of treatment program will be 6-12 months from the date of purchase.
  • No show policy will be implemented (deduction from package) for every no-show appointment.
  •  Priority booking for your next appointment.
  • Priority selection of medi-expert and therapist for your treatment.

SINGLE TREATMENT PACKAGES

  • Applicable to all customers.
  • Validity of treatment program will be 6-12 months from the date of purchase.
  •  Priority booking for your next appointment.
  • Priority selection of medi-expert and therapist for your treatment.

TREATMENT SAMPLERS AND SAMPLER PACKAGES

  • Applicable to customer who have not done the treatment before.
  • Sampler (1 session) can be purchased in voucher form as gifts. Customer is allowed to buy many vouchers as gift but only allowed to enjoy each treatment once. Sampler packages of 3 are non-shareable package.
  • Sampler treatment will be serviced during off peak period (Mon-Fri  between  10am-5pm).
  • Validity will be 3 months from purchase date.

GENERAL TERMS

  • Prices are accurate at the time of printing.
  • Coverage of package is limited to the scope of treatment explained and bought on the date of purchase.
  • Non-refundable and non-shareable policy is applied on all packages.
  • The Company reserves the right to amend prices without prior notice.